Harness the potential of AI with the Synerise platform
TALK TO AN EXPERT

What are the benefits of working with us?

Thanks to the Synerise platform, we create and implement Marketing Automation, manage communication within loyalty programmes, which increases marketing opportunities and provides additional value for your company.

01

We provide full support in designing and implementing personalised communication paths, tailored to the individual needs of each customer.

02

We handle communication in loyalty programmes, consumer clubs and campaigns to prevent customer churn, adapting to the specific requirements of each group.

03

We conduct a detailed analysis of the user database, integrating Big Data and monitoring key performance indicators (KPIs) to ensure optimal efficiency.

04

We comprehensively manage assets, resources and processes in the CRM ecosystem, tailoring our activities to the specifics of your business.

Synerise PARTNER

5BONSAI is part of the They Digital Group, one of the first companies in Poland to be awarded Synerise Certified Partner status - a platform for processing behavioural data using AI and automation.

We have been regularly attending Synerise training courses and workshops for more than 6 years, which inspire us to develop functionalities and create new solutions. Our employees hold nearly 50 individual Synerise certifications in the areas of: Communication, Automation, AI Recommendations, AI Search, AI Analytics, Integration and Jinjava.

To meet our clients' business goals, we use innovative AI algorithms and machine learning mechanisms to analyse, develop and execute multi-channel marketing campaigns. We know how to effectively minimise churn rate and increase Customer Lifetime Value (CLV) and customer loyalty.

“

“

A holistic and innovative approach, experience and proficiency with our technology and the Synerise system - this is what distinguishes a partnership with 5BONSAI. It is an experienced partner that brings value to clients' businesses..

Julian Lubański

Chief of Partnerships, Synerise

About Synerise

Synerise is a comprehensive CDXP (Customer Data Experience Platform), that combines advanced data analytics, personalisation and Marketing Automation activities using AI algorithms.

By integrating a variety of communication channels and the ability to monitor user behaviour, Synerise enables the effective creation of personalised CRM strategies. In addition, the platform offers advanced solutions for forecasting trends and optimising business processes, supporting increased customer loyalty.

Integrated technology toolkit with AI

Oriented to the business needs of different industries

Analysis and use of behavioural data

More than 100 customers and partners worldwide

Own database (in-memory) for real-time processing of Big Data

Numerous awards and accolades from global companies such as EY, Microsoft, Rakuten, Booking.com, Twitter

Green Background

Why Synerise should be used?

Synerise enables the comprehensive creation of an individual user profile in one comprehensive Omnichannel ecosystem, regardless of the moment of interaction with the brand.

At 5BONSAI we make the most of Synerise's capabilities for user behavioural and predictive analytics to shape the user experience. Through centralisation and multi-channel processing of big data, we are able to drive consistent, personalised communications for global brands in ecommerce, retail and other industries.

Customer-centricity

Customer-centricity

Get to know and understand users better with a consistent 360 customer profile that collects their full activity history and data from transactional and third -party systems.

Data integration

Data integration

Meet individual user needs at the right time, place, and context with advanced data management, using AI solutions and our data-driven approach.

Real-time behavioural analytics

Real-time behavioural analytics

Achieve maximum results, realise KPIs and increase CLV by harnessing the potential of artificial intelligence, dynamic content and parameters tailored to your industry.

Marketing Automation 360

Marketing Automation 360

Design and implement advanced Marketing Automation workflows at any touchpoint, using full 360 automation and real-time external data.

Live reporting

Live reporting

Use data collected in real time to build metrics and advanced analytics dashboards.

Optimisation of the Customer Experience

Optimisation of the Customer Experience

Design great user experiences through engaging loyalty and incentive programmes, personalised promotion scenarios and gamification.

Thanks to Synerise, we can respond effectively to our customers' needs.

Synerise implementation

We provide coordination and support at every stage of technology implementation.

Marketing Automation

We design and implement advanced, personalised automated paths based on declarative data and user interactions.

Omnichannel Communication

We integrate all marketing communication channels (e-mail, SMS, MMS, web push, mobile push, in-app, on-site, RCS, WhatsApp) into one comprehensive platform.

Dynamic Content

We implement dynamic content on websites, in e-commerce, mobile applications, Marketing Automation paths and in ongoing multi-channel communication.

AI-powered Recommendations

We use product recommendations powered by artificial intelligence engines and machine learning mechanisms in marketing campaigns and on websites.

Loyalty Programme

We manage communication, implement automation and anti-churn solutions. We implement solutions that build engagement and increase user loyalty.

How we support our clients using Synerise

CCC

CRM communication in 12 markets

CRM / MARKETING AUTOMATION / Omnichannel / hyperpersonalization

CCC

PROJECT SCOPE

We create new automation paths, optimize the customer journey at all stages, and monitor every touchpoint. We provide consulting services, conduct training, and offer innovative solutions in the area of hyper-personalization and automation.

RESULTS

>0%

increase in email database

0+

CRM channels implemented

0M+

monthly campaign volume

Żabka

Żabka

Communication to 10M+ app users

CRM / MARKETING AUTOMATION / LOYALTY / MOBILE APP MARKETING

Żabka

PROJECT SCOPE

We implement Marketing Automation paths, conduct A/B testing, and implement advanced segmentation and personalization, reducing app user churn. We support the implementation of ongoing CRM campaigns and design effective creatives.

RESULTS

0

increase in email database

>0%

users activated thanks to
anti-churn measures

Write to us

*Required fields

0/500 characters

The data will be processed by 5 BONSAI Sp. z o.o. with its registered office in Warsaw (address: 02-673 Warsaw, Konstruktorska 12), entered into the National Court Register kept by the District Court for the capital city of Warsaw in Warsaw, XIII Economic Division of the National Court Register under the KRS number 0001070640, REGON 52700136500000, NIP 5214045847. I declare that I have been informed of the right to access the content of my data and correct them, request their deletion, as well as the right to withdraw this consent at any time. Providing data is voluntary but necessary to present the offer.

electronically, to the email address provided by me. I also accept the Privacy and Cookies Policy. The data will be processed by 5 BONSAI Sp. z o.o. with its registered office in Warsaw (address: 02-673 Warsaw, Konstruktorska 12), entered into the National Court Register kept by the District Court for the capital city of Warsaw in Warsaw, XIII Economic Division of the National Court Register under the KRS number 0001070640, REGON 52700136500000, NIP 5214045847. I have been informed of the right to access the content of my data, correct them, request their deletion, as well as the right to withdraw this consent at any time. Providing my email address is voluntary but necessary for receiving commercial and marketing information.